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Verified
3/5

2020-07-09

Inconsistent

"I was given different pickups dates for my motorcycle for routine repairs, which cause me to change my schedule a couple of times."

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Verified
5/5

2020-07-07

Superior service

"Took 2 wheels by toward the end of the day to have tires put on expecting to have to pick them up the next day, but Tyler told me to wait and he would have them on saving me a second trip back, even though it was right at closing. The guys at the Raleigh store always do a fantastic job. "

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Verified
5/5

2020-06-04

Great staff

"These guys are always helpful and accommodating.
"

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Verified
5/5

2020-07-03

Raleigh NC store

"Great service. The sales person was a lot of help.
Thank you
"

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Verified
5/5

2018-08-07

Great Product Selection, Always Helpful, Never Any Pressure and Returns are No Problem

"Sure am glad these guys are here. I have struggled to find the right riding gear that fits me, my budget and the situation. I ride dual sport and an adventure bike all 4-seasons. That means a full range gear from off-road armor to light weight mesh summer road gear and the winter stuff. Occasionally my wife accompanies me so you can almost double the gear. I'm now close to spending more on gear as on one of my bikes. During the course of acquiring said apparel I have purchased something and changed my mind, multiple times. I have never had any problem or resistance in returning stuff even if I finally go with the original selection. BTW I live over 70 miles away but being able to try it on and take it home makes it worth the trip. These guys are great and I will keep coming back."

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Verified
5/5

2020-06-18

Great experience

"Selection was good but not enough inventory due to COVID-19 "

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Verified
5/5

2020-06-16

Customer service

"Staff was very helpful and always ready to help you find what you are looking for "

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Verified
4/5

2020-06-14

Customers Satisfaction

"Tyler work there I think he the best always try to make sure the customers are satisfied "

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Verified
1/5

2020-06-12

Could not get anyone to help me with shopping for a helmet

"Could not get anyone to help me with shopping for a helmet.

Ended up leaving and purchasing online.
"


Verified
1/5

2020-06-12

Nightmare

"I took my helmet into the store to have a new scala rider JBL pack talk bold headset installed They took apart my helmet installed a new headset the earpieces were in the wrong place the padding was missing from my helmet and the chain guard was left out it took over an hour for the individual from the time I purchased the headset to the time it was partially installed he handed me the remaining parts in the headset he said he had to help other customers and that was the last I saw of him the helmet was very uncomfortable because it was missing foam after I put it on I was heading out on my trip I had to doMakeshift repairs to finish my trip I am very dissatisfied with the customer service of the employees there the store was in total disarray products on the floor racks all just shoveled it look like they had just moved into the building and we’re in the process of setting up"

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Verified
5/5

2020-06-01

Questions answered

"Had questions about helmet electronics and they were very knowledgable, friendly & helpful. I bought the SRL Blutooth and it's great."

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Verified
4/5

2020-05-25

Good selection, but needs to hire more help

"I found exactly what I was looking for, but nobody ever came and checked on me or asked if they could help - and I did need some help finding the right boots and gloves. But great selection and they were friendly at check out, just need more staff to help shoppers."

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Verified
5/5

2020-05-20

Good service,positive atmosphere

"Good service,positive atmosphere "

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Verified
5/5

2020-05-11

Store Manager Tyler... awesome

"I went to the store to swap out a helmet I ordered on line, and did not fit right. He found me an awesome helmet they had in store and had me on my way quick. It’s always a pleasure doing business with this store and Tyler."

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Verified
5/5

2020-05-11

Great service

"The staff has been great to work with. I am putting an old bike back on the road and Cycle Gear has been very good to work with."

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